ji188 Privacy Policy —
Your Data, Your Rights

Introduction

ji188 ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at ji188.lat. ji188 serves Pakistani players — residents and nationals of Pakistan who access the platform for real-money gaming, sports betting on PSL and international cricket, live dealer casino games, slot games, and associated services.

ji188 takes the privacy of its Members seriously. This Privacy Policy sets out in full and transparent terms the data practices of the ji188 platform — what data we collect, why we collect it, the legal basis under which we process it, how we keep it secure, how long we retain it, and what rights you have over it. We are committed to complying with internationally recognized data protection principles, including those reflected in frameworks such as the General Data Protection Regulation (GDPR) and equivalent international standards.

This policy uses plain English throughout. If any part of this Privacy Policy is unclear to you, please contact ji188 support through the 24/7 live chat or via the email address listed in Section 17 before using the platform.

Data Controller

For the purposes of data protection law and this Privacy Policy, ji188 is the data controller in respect of personal data collected and processed through the ji188 platform at ji188.lat. As data controller, ji188 determines the purposes for which and the means by which your personal data is processed.

Where ji188 engages third-party service providers — such as payment processors, KYC verification providers, or game software providers — who process personal data on ji188's behalf, those parties act as data processors under ji188's instructions and are bound by data processing agreements that impose equivalent data protection obligations.

Categories of Personal Data We Collect

ji188 collects personal data across several categories depending on the nature of your interaction with the platform. The table below sets out the categories of personal data collected, examples within each category, and the primary purpose for which each category is collected.

ji188 does not collect special categories of personal data (such as health data, biometric data, religious beliefs, or political opinions) unless expressly required for regulatory compliance purposes, in which case explicit consent will be obtained separately.

How We Collect Your Personal Data

ji188 collects personal data through the following primary channels:

• Direct submission by you — when you complete the ji188 registration form, submit identity documents for KYC verification, make a deposit or request a withdrawal, contact customer support, or participate in promotions.
• Automated technical collection — through cookies, server logs, session identifiers, and analytics tools that collect technical and behavioral data as you interact with the ji188 platform. See Section 9 for full details of our cookie practices.
• Third-party payment providers — such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, who may share transaction confirmation data with ji188 as part of the payment processing workflow.
• KYC and identity verification partners — who may provide confirmation of identity document authenticity and age verification results as part of the ji188 verification process.
• Fraud prevention and security partners — who may share risk flags, device fingerprinting data, or IP reputation data to assist ji188 in protecting platform integrity and Member account security.

Purpose and Legal Basis for Processing

ji188 processes personal data only where a lawful basis for doing so exists. The following table sets out the primary purposes for which ji188 processes personal data and the corresponding lawful basis under applicable data protection law:

• Contract performance — Processing necessary to register your ji188 account, provide gaming and betting services, process deposits and withdrawals in PKR, and deliver customer support. Legal basis: performance of a contract to which you are party.
• Legal compliance — Processing necessary to comply with anti-money laundering (AML) obligations, age verification requirements under ji188's international gaming license, Know Your Customer (KYC) regulatory obligations, and data retention requirements under applicable law. Legal basis: compliance with a legal obligation.
• Legitimate interests — Processing for platform security, fraud detection, responsible gaming monitoring, platform improvement and analytics, and internal business management. Legal basis: ji188's legitimate interests, provided such processing does not override your fundamental rights and freedoms.
• Consent — Processing for direct marketing communications, promotional emails, and non-essential cookies. Legal basis: your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Sharing of Personal Data

ji188 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data may be shared with third parties only in the following circumstances and only to the extent necessary for the identified purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive only the payment data necessary to facilitate your deposit or withdrawal transaction.
• KYC verification providers: Third-party identity verification services receive copies of identity documents to perform age and identity verification on behalf of ji188 in compliance with our licensing obligations.
• Game software providers: Providers of live dealer and slot game software may receive a pseudonymized player identifier and bet/win data necessary to operate the games you play. These providers do not receive your full identity or contact data.
• Fraud prevention and security services: Services that assist ji188 in detecting and preventing unauthorized access, money laundering, and fraudulent activity on the platform.
• Regulatory and law enforcement authorities: ji188 may be required to disclose personal data to competent regulatory bodies, licensing authorities, or law enforcement agencies in response to lawful requests, court orders, or regulatory reporting obligations, including those arising from AML/CTF compliance requirements.
• Professional advisors: Legal, accounting, and audit professionals engaged by ji188 who are bound by professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ji188's business assets, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed.

All third-party data processors engaged by ji188 are required to enter into data processing agreements that impose data protection obligations no less stringent than those applied by ji188 itself.

International Data Transfers

ji188 is an internationally operated platform and your personal data may be processed and stored on servers located outside of Pakistan. Where personal data is transferred to countries that may not provide the same level of data protection as your country of residence, ji188 takes steps to ensure that appropriate safeguards are in place to protect your personal data.

Such safeguards may include the use of Standard Contractual Clauses (SCCs) approved by recognized data protection authorities, binding corporate rules, or transfers to countries that have been recognized as providing an adequate level of data protection by relevant regulatory bodies.

Data Retention

ji188 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Account data and transaction records are retained for a minimum of five (5) years following account closure. This retention period reflects our obligations under anti-money laundering legislation and international gaming license requirements, which mandate the preservation of financial and identity records for regulatory inspection purposes.
• Customer support and communications data is retained for a period of up to three (3) years following the resolution of the relevant query or dispute, for the purposes of quality assurance, dispute resolution, and staff training.
• Technical and device data including server logs and session records is retained for a maximum of twelve (12) months, after which it is deleted or anonymized.
• Marketing consent records are retained for as long as you remain subscribed to ji188 marketing communications, and for a period of three (3) years following your withdrawal of consent, as evidence of the consent lifecycle.
• KYC verification documents are retained for the period mandated by ji188's licensing authority, which in most cases mirrors the AML retention requirement of five (5) years post-account closure.

Upon expiry of the applicable retention period, ji188 will securely delete or anonymize personal data so that it can no longer be attributed to an identifiable individual. Anonymized aggregate data may be retained indefinitely for analytical and statistical purposes.

Cookies and Tracking Technologies

The ji188 platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain your logged-in session, analyze platform usage, and support security functions. The following categories of cookies are used by ji188:

• Strictly Necessary Cookies: These cookies are essential for the ji188 platform to function. They maintain your login session, remember your language and display preferences, and support platform security mechanisms including CSRF protection. These cookies cannot be disabled without disrupting your ability to use the platform.
• Functional Cookies: These cookies remember preferences you have set — such as your preferred game category or account display settings — to personalize your ji188 experience. Disabling them will not prevent you from using the platform but may reduce personalization.
• Analytics Cookies: These cookies collect anonymized or pseudonymized information about how Members use the ji188 platform — which pages are visited most frequently, how long sessions last, and where users encounter difficulties — to help ji188 improve the platform experience. Consent is required before these cookies are placed.
• Security and Fraud Prevention Cookies: These cookies support ji188's fraud detection and account security systems, including login anomaly detection and device fingerprinting for suspicious login pattern identification.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the ji188 platform. For detailed information about specific cookies used, please contact ji188 support.

Payment Data and Financial Information

ji188 takes the security of your financial information particularly seriously. All payments to and from ji188 are processed in Pakistani Rupees (PKR) through authorized payment channels including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. ji188 does not store full payment card numbers, full CNIC numbers, or complete banking credentials on the ji188 platform itself.

Payment transactions are processed via PCI-DSS compliant payment processors and mobile wallet providers. ji188 retains a reference identifier for each transaction — such as a JazzCash or EasyPaisa transaction reference number — together with the PKR amount, timestamp, and account identifier, to support your transaction history records and withdrawal verification processes.

Where a withdrawal request requires ji188 to verify that the destination payment account belongs to the registered Member, ji188 may request proof of payment method ownership. This is a standard security and AML compliance measure applied to protect the Member's funds from unauthorized withdrawal.

KYC Identity Verification and AML Compliance

ji188 is required by the terms of its international gaming license and applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations to carry out Know Your Customer (KYC) identity verification on all Member accounts, with mandatory verification prior to the processing of withdrawals.

The KYC process at ji188 requires Members to submit the following documentation, which will be processed by ji188 and/or our appointed third-party verification provider:

• A clear copy or photograph of a valid government-issued photo identity document — Pakistani CNIC (Computerised National Identity Card) or a valid Pakistani passport.
• Proof of current residential address — such as a recent utility bill, bank statement, or official correspondence — issued within the past three months and bearing the Member's name and address.
• Proof of ownership of the payment method registered on the account — for JazzCash or EasyPaisa accounts, a screenshot of the registered mobile wallet showing the account holder's name and number may be accepted.

Identity documents submitted for KYC purposes are handled with strict confidentiality. They are used solely for the purpose of verifying your identity and age, and for meeting our regulatory obligations. They are not shared with any third party other than our authorized KYC verification partner and, where legally required, with our licensing authority or regulatory body.

Security Measures

ji188 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser or device and ji188 servers is encrypted using SSL/TLS protocols. This applies to your login credentials, payment data, and all communications with the platform.
• Encryption at Rest: Sensitive personal data stored on ji188 servers — including identity document copies and financial records — is encrypted at rest using strong encryption standards.
• Access Controls: Access to personal data held by ji188 is restricted to authorized personnel on a need-to-know basis. All staff with access to Member data are bound by confidentiality obligations and trained in data protection practices.
• Intrusion Detection: ji188 employs security monitoring and intrusion detection systems to identify and respond to unauthorized access attempts, suspicious traffic patterns, and potential security incidents.
• Login Security: Two-factor authentication (2FA) is available for all Member accounts. Automatic session timeouts are enforced on inactive sessions. Unusual login patterns — such as access from a new device or unfamiliar IP address — trigger additional verification requirements.
• Third-Party Security Assessments: ji188 conducts periodic security assessments and reviews of our platform infrastructure and data processing environments to identify and address vulnerabilities.

Despite these measures, no internet-based service can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, ji188 will notify affected Members and relevant regulatory authorities in accordance with applicable data breach notification requirements.

Your Data Rights

As a data subject whose personal data is processed by ji188, you hold the following rights in respect of your personal data:

• Right of Access: You have the right to request a copy of the personal data ji188 holds about you, together with information about how it is being processed. This is commonly known as a Subject Access Request (SAR).
• Right to Rectification: You have the right to request that ji188 correct any inaccurate personal data we hold about you, or complete any incomplete data, without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that ji188 delete your personal data where the data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent on which processing was based, or where the data has been unlawfully processed. This right is subject to ji188's overriding legal obligations to retain certain data categories.
• Right to Restriction of Processing: You may request that ji188 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is disputed or while an objection to processing is assessed.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or for the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. ji188 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact ji188 at [email protected] or via the in-platform live chat. ji188 will respond to all valid rights requests within one (1) month of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reason for it within the initial one-month period.

Children and Minors — 21+ Policy

If ji188 becomes aware — through KYC verification, account review, or any other means — that a Member account has been registered by or used by an individual under 21 years of age, ji188 will immediately suspend the account, delete any personal data collected from the minor to the extent permitted by law, and take all steps required by our licensing authority and applicable child protection regulations.

If you have reason to believe that a minor has registered an account on the ji188 platform, please contact ji188 support immediately via the 24/7 live chat or at [email protected]. ji188 maintains parental controls guidance on the Responsible Gaming page for parents and guardians concerned about underage access to gambling websites.

Marketing Communications

ji188 may send promotional communications — including information about bonuses, deposit offers, new game releases, PSL betting promotions, and platform news — to Members who have provided explicit consent to receive such communications at the time of registration or subsequently through account settings.

You may opt out of ji188 marketing communications at any time by updating your communication preferences in your account settings, by clicking the "unsubscribe" link included in every marketing email, or by contacting ji188 support directly. Opt-out requests are processed promptly and will take effect within a reasonable administrative timeframe.

Please note that opting out of marketing communications does not opt you out of transactional and account-related communications — such as deposit confirmations, withdrawal notifications, account verification requests, and security alerts — which ji188 is required to send as part of the service delivery and regulatory compliance obligations.

Changes to This Privacy Policy

ji188 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, in applicable data protection law, or in the products and services we offer. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect the way ji188 processes your personal data or the rights available to you — ji188 will provide advance notice of the change by sending an email to your registered address and/or by displaying a prominent notification on the ji188 platform for a reasonable period prior to the changes taking effect.

Continued use of the ji188 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes to this Privacy Policy, you should cease using the ji188 platform and may request account closure by contacting ji188 support.

Contact, Complaints & Data Protection Enquiries

For all queries, concerns, subject access requests, or complaints relating to this Privacy Policy or ji188's handling of your personal data, please contact ji188 through the following official channels:

• Live Chat (24/7): Available directly within the ji188 platform after login. Average response time 3–5 minutes. This is the fastest channel for data rights requests and privacy queries.
• Email: [email protected] — please include "Privacy Request" in the subject line so your query is routed to the appropriate team. Responses within 24 hours on business days.

ji188 is committed to resolving all privacy concerns promptly and in good faith. If you are not satisfied with ji188's response to your privacy complaint, you have the right to escalate the matter to the data protection supervisory authority in the jurisdiction under which ji188's gaming license is issued. ji188 will provide the relevant supervisory authority contact details upon request.